FAQ

Frequently Asked Questions (FAQ)

1. What is P.P. PUBLICATIONS?
- P.P. PUBLICATIONS is your one-stop destination for quality books, magazines, and educational materials. We offer a wide range of publications to cater to various interests and educational needs.

2. How do I place an order?
- Ordering from P.P. PUBLICATIONS is easy! Simply browse our catalog, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information to complete your order.

3. Do you offer international shipping?
- No, we do not !

4. What payment methods do you accept?
- We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

Shipping and Delivery

5. How long will it take to receive my order?
- Delivery times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 2-3 business days. You can track your order using the provided tracking information.

6. What are your shipping fees?
- Shipping fees are calculated based on the shipping destination and the weight of your order. You can view the shipping costs at checkout before finalizing your purchase.

7. Can I change my shipping address after placing an order?
- If you need to change your shipping address, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but changes may not be possible once the order has been shipped.

8. What is our return policy?
- We want you to be satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of receiving it, and we'll guide you through the return process.

9. How long does it take to process a refund?
- Refunds are typically processed within 5-7 business days after we receive your returned items. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

10. How can I reach your customer support team?
- We're here to assist you! You can reach our customer support team by emailing info@pppublications.com or by using our Contact Us page. We aim to respond to all inquiries within 24 hours.

If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to provide you with the best shopping experience possible at P.P. PUBLICATIONS.