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Refund Policy

Refund Policy

At Pp Books Pvt Ltd, we strive to provide our customers with high-quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we are here to help.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all our products. If you are not satisfied with your purchase within 30 days of receiving it, you may request a refund.

How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Contact Us: Send an email to our customer support team at info@pppublications.com with the subject line "Refund Request - [Your Order Number]."

  2. Provide Details: In your email, please provide the following information:

    • Your full name
    • Order number
    • Product(s) you wish to return
    • Reason for the return

  3. Return the Product: After receiving confirmation from our team, securely package the product(s) you wish to return and ship them to the address provided in our response.

  4. Confirmation and Refund: Once we receive the returned product(s) and verify their condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Conditions for Refund

To be eligible for a refund, please ensure the following conditions are met:

  • The product must be in its original packaging and in the same condition as when you received it.

  • The request for a refund must be made within 30 days of receiving the product.

  • Shipping and handling charges are non-refundable.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will arrange for a replacement or a full refund, including any shipping costs incurred.

Questions or Concerns

If you have any questions or concerns about our refund policy or the status of your refund, please don't hesitate to contact our customer support team at info@pppublications.com We are here to assist you and ensure your satisfaction.

Thank you for choosing Pp Books Pvt Ltd for your reading needs. Your satisfaction is our top priority.